Customer assistance and advisory support is the department in charge of the telematic management (mainly by telephone and email) in the support to the people who buy or use Master Battery products or services.
In the following document, you will find all the information and responsibilities of Master Battery's customer assistance and advisory support, terms and conditions, and all the information regarding repair rates in the event that the query is not the responsibility of the warranty. The initial contact with this service will be free of charge in any case.
Technical assistance service (TAS) is the department in charge of the repair and maintenance of all the products sold by Master Battery.
In the following documents, you will find all the information and responsibilities of Master Battery's technical assistance service, its conditions and terms of action, all the information regarding repair rates in the event that the fault is not the responsibility of the warranty, and the minimum shipping requirements to be fulfilled by the customer in order to accept the receipt of the merchandise.